After a slight stall, the WEEE directive  finally come into play earlier this year. All electronic equipment, including computers, printers, scanners, telephones and anything else which used to have an electrical pulse, must be disposed of in an environmentally responsible manner.

With so many staff now adopting remote and flexible working practices, there is a demand for the newest technology to enable staff to work as productively as possible. Swapping large desktop computers for small portable laptops is an inevitable part of this transition, but also produces vast amounts of electrical waste.

A current issue is that very few IT professionals fully understand WEEE, the cost of disposal and where they can dispose of their old equipment. There are worries that WEEE will bring extra costs and inconveniences to the IT manager, as well as security issues around the disposal of hard drives and so on.

But there are actually several options available for companies. IT manufacturers will now willingly take back old equipment (often via a recycling service provider) for a very small charge, and there are numerous contractors who will move your goods on for very little money.

The finances behind WEEE are not widely understood; manufacturers in each sector have to pay for recycling of household WEEE and business WEEE, based on their annual turnover in the various categories and sectors. Most of this currently is to recycle and dispose of ‘historic waste’.  Manufacturers have the option to recoup the fee from sales in the form of a (VAT liable) ‘Visible Fee’ to retailers and ultimately consumers on non-business user sales, but practically, few have introduced this.

In terms of security, most companies would probably choose to wipe the hard drives themselves, but nearly all disposal companies will offer this as a service. And of course recycling the material is not the only option; there are several charities, such as Computer Aid International, who are always looking for old PCs to refurbish cheaply to send onto developing countries.

While the option to recycle has always been available to businesses, what has changed and needs better understanding is how do it in compliance with the new rules. IT managers must work with staff to fully educate them as to the directive, to ensure that all electronic waste is disposed of in a responsible manner, and that all recycling service providers are accredited AATFs - Approved Authorised Treatment Facilities.

Just as businesses have taken on board their environmentally-friendly initiatives, such as encouraging flexible benefits, reducing power consumption and printing less, it is now time for them to take responsibility for the large amounts of electronic waste they produce.

With business and IT still speaking two different languages it looks like the barriers between the two aren’t going to come down unless someone takes the first step and learns to bridge the gap. 

IT’s lack of business and communication skills is stalling business change projects, according to a CIO Connect survey, which found that 64 per cent of IT managers had to change the people in charge of projects to ensure success.

But I think the problem is not just about simple ‘lack of skills’. We all tend to retreat back to our comfort zones and clearly defined responsibilities in times of stress - and what project isn’t a source of that?

For IT people, the comfort zone is around methodologies, the technicalities of set-up, the coding, the flowcharts of predicted business flows and transactions. For business people, it’s the interaction with customers, with suppliers, with regulators and with reporting systems, with what they want IT to do for them. 

So in whose comfort zone is change management, conflict resolution, the painstaking reiteration of changing processes to those affected, the detailed analysis of cause and effect, and the focus on motivation and self interest? What project last allocated a third of its budget to the time and travel needed to construct and institutionalise the new processes which are essential if the system is to be a success?   

If these are no-one’s clear responsibility and comfort zone, then they‘ll be the first to get dropped when deadlines lurch closer and stress levels grow.

To deal with this stress-induced polarization, some CIOs are going down a joint venture route - working with outsourcing specialists to gain access to change management, communication skills and other resources they don’t have in-house.  But for IT to take a lead in business programmes and significantly raise its profile within the business, it needs to provide in-depth change management, commercial, leadership and communication skills, in addition to more traditional IT project management abilities. 

CIOs can start the process by consciously putting IT staff into project roles which will stretch them out of their comfort zone and into these terrifying areas.  And not surprisingly, once they’ve been there for a while and overcome some major setbacks, that becomes their new comfort zone.